Elora Atelier 

A group of six pumpkin cookies on parchment paper
Close-up of a cupcake topped with white and yellow cream or frosting, decorated to look like a flower, on a yellow plate.

cupcakes  CAkes Cookies

“Creating memorable treats that connect communities and celebrate life’s sweetest moments.”

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Cupcakes decorated with blue frosting, chocolate chip cookies, and colorful paper umbrellas.
Cupcake decorated with green frosting resembling grass, two white buttercream frosting ghosts with googly eyes, and small Halloween-themed decorations like orange pumpkins and black bats.
A birthday cake topped with strawberries, pink roses, white and pink striped chocolate pieces, gold-dusted chocolates, and pink frosting flowers, with a message that says "Happy Birthday" in pink icing.

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Trays of assorted glazed donuts, some with chocolate, others with pink or white glaze, on metal racks in a bakery or kitchen setting.
Picture of Denise Wagner owner of Elora Atelier, wearing a navy blue shirt

My name is Denise, and I have always held a special place in my heart for the wonderful world of baking.

As a child, I would watch my mom decorate cakes and was in awe of the beauty and detail of each design.

I love baking and creating something new in my kitchen.

There is something truly magical about creating a masterpiece for the taste buds!

Elora Atelier became the manifestation of my dedication and creativity, where each cupcake tells a story, and each frosting swirl is a labor of love.

Food handler's certificate for the state of Texas, with black and red writing
Electric hand mixer beating cream in a glass measuring cup.
A wooden rolling pin resting on a surface dusted with flour.
Ingredients and utensils for baking, including three eggs, flour, honey, a pitcher of water, wooden and silicone spatulas, a fork, and a baking pan.

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Cupcakes Cakes & Cookies

At Elora Atelier, we are committed to providing delicious treats to all our customers. Please be aware that while we take precautions, our products are made in a facility that processes nuts, dairy, eggs, soy, wheat, and other common allergens. Cross-contamination is possible, and we cannot guarantee any item is completely allergen-free. Customers with food allergies should exercise caution and consult with our staff prior to ordering. Your safety and satisfaction are our priority.

Custom Orders

Decorated gingerbread cookies in a clear box with white icing and a lace doily underneath, with the words 'HAND MADE' visible on the box.

“Through creativity, quality, and community connection, we aspire to inspire happiness one cupcake at a time!

Refund Policy

At Elora Atelier Cupcakes & Cakes, we stand behind the quality and craftsmanship of every cake, cupcake, and cookie we create. Our refund policy is straightforward, fair, and designed to give you confidence when ordering custom or pre-made treats for important moments.

Key points of our refund policy:

Satisfaction guarantee: If your order does not meet the specifications you provided (flavor, design, quantity) or arrives damaged, contact us within 24 hours with photos and order details. We will evaluate the issue and offer a replacement or refund depending on the situation.

  • Custom orders: Because custom cakes and decorated items are made-to-order, we require detailed approval of design mockups and final confirmations before production. Refunds for custom designs are considered only if an error is demonstrated on our part that cannot be reasonably corrected. Cancellation requests received more than 72 hours before pickup or delivery may be eligible for a partial refund (minus non-refundable deposits and materials). Cancellations within 72 hours are not eligible for a refund due to perishable ingredients and scheduling commitments.

  • Delivery issues: If a delivery is late, missing, or mishandled by our delivery partner, notify us within 24 hours. We will work to make it right with a replacement, credit, or refund, depending on availability and timing.

  • Refund processing: Approved refunds are issued to the original payment method within 7–10 business days. Store credits or exchange options may be offered at our discretion for faster resolution.

  • Food safety and allergy limits: We cannot accept returns or offer refunds for items that have been consumed, tampered with, or show signs of misuse. Customers are responsible for disclosing allergies and dietary restrictions at the time of order; we are not liable for reactions if accurate information was not provided.

  • Documentation and communication: To expedite any claim, provide the order number, photos, receipt, and a clear description of the problem. Our customer service team will respond promptly and guide you through the next steps.

We aim to resolve concerns respectfully and promptly. Our goal is to ensure you love your Elora Atelier treats and to protect the integrity of our handcrafted goods while offering fair remedies when issues arise. For specific questions about an order, contact our customer service with your order details so we can assist you immediately.